Service portfolio
Advisory services throughout the technology lifecycle.
While individual engagements vary in scope, our capabilities generally fall within seven practice areas — each led by senior consultants with direct utility-sector experience.
Flagship methodology
Project Delivery Assurance™
Also known as Lifecycle IV&V — independent verification and validation conducted continuously across the full life of a project, not just at isolated checkpoints. This is the broadest and most comprehensive form of oversight we provide, and the core of our practice.
See the full methodology →- Project inception oversight (charter, requirements)
- Procurement oversight (RFP development, solicitation)
- Vendor evaluation and selection review
- Vendor on-boarding and contract oversight
- Independent review of project team performance
- Project deliverable reviews
- Limited independent system testing
- Continuous risk and governance monitoring
01
Independent Project Oversight
A narrower, more targeted engagement than Project Delivery Assurance™ — typically shorter in duration and focused on a specific risk area management has flagged as a concern, rather than continuous oversight across the full project lifecycle.
- Executive project reviews
- Governance assessments
- Risk assessments
- Independent status reporting
- Vendor performance evaluations
- Contract compliance reviews
- Steering committee advisory support
- Executive decision support
02
Enterprise Technology Strategy
We help executive leadership develop long-term technology strategies that align investments with organizational objectives.
- Technology roadmaps
- Enterprise architecture
- IT strategic planning
- Application portfolio assessments
- Technology modernization strategies
- Cloud adoption planning
- AI readiness assessments
03
Utility Modernization
Extensive experience supporting modernization initiatives across the systems that run utility operations.
- Customer Information Systems (CIS)
- Enterprise Resource Planning (ERP)
- Work and Asset Management Systems
- Advanced Metering Infrastructure (AMI)
- Geographic Information Systems (GIS)
- Outage Management Systems (OMS)
- Operational Technologies (OT)
- Mobile workforce solutions
04
Cybersecurity Governance
As operational technology environments become increasingly interconnected, cybersecurity has become an enterprise-wide governance responsibility.
- Executive cybersecurity assessments
- Governance reviews
- Program maturity assessments
- Operational resilience planning
- NIST Cybersecurity Framework alignment
- Critical infrastructure risk assessments
- Third-party risk reviews
05
Artificial Intelligence Strategy
AI presents unprecedented opportunity for utilities while introducing new governance, security, ethical, and regulatory considerations. We help organizations adopt it responsibly.
- AI readiness
- Governance frameworks
- Operational use cases
- Data readiness
- Risk management
- Policy development
- Vendor evaluations
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Organizational Performance Improvement
Technology alone rarely transforms organizations. We help align people, processes, and technology to achieve sustainable business outcomes.
- Governance structure
- Business process alignment
- Workforce readiness
- Executive decision-making