Independent · Objective · Since 2000
Independent oversight for utilities that can't afford surprises.
tieBridge helps public utilities and government agencies plan, oversee, and deliver complex technology programs. We don't sell software or systems integration, so our advice has nowhere else to point except at what actually works for you.
Programs we've overseen, brought from volatile to under control
Utilities and public agencies we've worked with
Why independence matters
We don't have a product to push, so our advice only has one job: making your outcome better.
Systems integrators and software vendors get paid based on what they sell you. We don't sell anything but our judgment — so when we recommend a technology, an approach, or a vendor, that recommendation has no strings attached to it.
Most troubled programs show warning signs long before anyone calls them troubled. Requirements get vaguer. Governance starts slowing decisions down instead of speeding them up. Testing checks whether the software works, not whether the organization is ready to run it. Ask these questions early enough and you keep your options. Ask them at the next scheduled milestone and you may not.
What we do
Advisory services across the full technology lifecycle.
Project Delivery Assurance™
Also called Lifecycle IV&V. This is the core of our practice: independent oversight that runs continuously from inception through deployment, not just at scheduled checkpoints.
Independent Project Oversight
A shorter, more targeted version of Project Delivery Assurance™ — brought in when leadership has already flagged a specific risk area and wants eyes on it fast.
Enterprise Technology Strategy
We help you build the roadmap first, then test whether your architecture and cloud plans can actually deliver on it — AI readiness included.
Utility Modernization
From CIS and ERP to AMI, GIS, and OMS — we've evaluated these systems from both the technical side and the side that actually has to operate them every day.
Cybersecurity Governance
Executive-level cybersecurity assessments benchmarked to NIST CSF, with a hard look at critical infrastructure exposure and the vendors who touch it.
Artificial Intelligence Strategy
Practical AI adoption — the kind that survives contact with your governance requirements, your data quality, and your actual risk tolerance.
Results, independently verified
A track record across utilities, systems, and crises.
Municipal Water & Wastewater Utility
Stabilizing the Meter-to-Cash Cycle for Cleveland Water
City of Cleveland, Division of Water (Cleveland Water)
Following a 2009 billing-system go-live, Cleveland Water's meter-to-cash cycle broke down — receivables climbed from $19.0M to $43.1M and the call center fell well short of industry standards. tieBridge paired day-to-day program leadership with independent verification of every fix.
Public Power & Energy Utilities
Post-Mortem of a Failed Storm Response, and a Multi-Year Remediation
Long Island Power Authority (LIPA)
When Tropical Storm Isaias knocked out power to 646,000 Long Island customers, every customer-facing communications channel failed within hours of each other. LIPA needed an independent, credible, and fast accounting of what went wrong — one that could survive regulatory and public scrutiny.
Public Water & Wastewater Utility — the 8th largest in the U.S.
E-Permitting Solution for WSSC Water
Washington Suburban Sanitary Commission (WSSC Water)
WSSC Water was running a high-volume, revenue-critical permitting operation on paper and mainframe-era systems. tieBridge led the transformation end to end — requirements, procurement, vendor selection, contract negotiation, and implementation.
Municipal Electric, Water & Power Utility — the largest in the U.S.
Requirements Development for LADWP Communications and DMS Solution
Los Angeles Department of Water and Power (LADWP)
LADWP needed foundational infrastructure for a smarter grid — a two-way communication network and distribution automation system built to scale to a future AMI deployment. tieBridge led the procurement end to end, from the first requirement to the final recommendation.